Lowe's *Full Time Product Service Supervisor* in Westborough, Massachusetts
Area: Framingham, Milford, Westborough, Hudson, and Worcester stores
Responsible for managing the execution of all product service and project activity and ensuring consistency in execution and delivery of customer experiences in their assigned stores. This includes supervising the work of and assigning Product Service team members to projects and project teams, monitoring resources, and reallocating work when needed. Also responsible for overseeing the performance of Product Service team members, including the ongoing development of their career path with Lowe s. This includes hiring and training new team members, monitoring individual and team performance, analyzing performance metrics, and providing corrective action and developmental feedback and opportunities.
Requires morning, afternoon, and evening availability any day of the week. Travel weekly between stores throughout market. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
2 years customer service or retail experience in a fast-paced retail environment OR 1 year Lowe's store experience.
1 year of supervisory experience including coaching/training peers or team.
Ability to read, write, and perform basic arithmetic (addition, subtraction).
Licensed driver with reliable transportation.
Ability to travel between stores within market and work overnight and weekends as required.
High School Diploma or equivalent.
3 years of experience supervisory experience including coaching/training peers or team.
1 year product merchandising experience including reading planograms, setting up and tearing down displays.
Functional experience using Microsoft Office products (e.g., Excel, Outlook).
Job ID: 1384433BR
Line of Business: Store
Job Category: Customer Service
Department: 0520 - Product Service
Employment Type I: Regular
Employment Type II: Full-Time
Location #: 1831
Location Name: Westborough, MA
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.